Today, utility providers and retailers demand greater operational agility, process automation, cost control, collaboration with partners, and greater data insights to manage the evolving business environment. From back-office functions to self-service customer touchpoints, the AMCS Platform for Utilities bundles innovative SaaS solutions that address inefficiencies in your business and operational processes to allow you to do more, smarter and more efficiently, in less time. With AMCS Platform for Utilities you will:
- Accelerate your digital transformation to leverage a more complete overview of your utility and break down information silos
- Enhance performance and profitability of operations through standardized, automated, and optimized business processes
- Provide integrated invoicing, self-service payment, and account management options for your customers that optimize financial processes and customer satisfaction while increasing cashflow predictability and stability
- Automate administration of operations, using real-time data to unlock hidden productivity and cost savings potential through powerful customized reporting
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Nicole Kelly, Director of Marketing North America, Utilities
Nicole joined AMCS in 2022 and is responsible for utilities marketing in North America. She has extensive experience in SaaS platform marketing and technology product management for global organizations like Thermo Fisher Scientific and Cloudera.